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To report an outage, call 800-677-2667, text OUT to 85700 or use SmartHub.
Report an outage 365 days a year, 24/7.
The best way to report an outage is to call 800-677-2667. Use our automated self-serve portal (IVR) for the most-efficient outage reporting - just choose option 2.
Report your outage with SmartHub
Use the app or online tool. Choose Request Assistance and then Power Outage
Please do not use Facebook or email to report outages, we don't want to miss any of your reports!
Use our text messaging service
To enroll, text MYPOWER to 85700
To report an outage, text OUT to 85700
To check the status, text STATUS to 85700
Standard text message rates may apply
Text MYPOWER STOP to end messages